icial intelligence (AI) is supposed to make healthcare smarter, more efficient, and—ideally—better for patients. But as UnitedHealthcare Group (UHG) recently learned, AI can also go horribly wrong, leading to denied care, regulatory scrutiny, and class-action lawsuits. Today’s posts breaks down what happened in the UHG case, what it reveals about some of AI’s legal minefields, and how healthcare organizations can avoid becoming the next target of an AI-related lawsuit.